Troubleshooting

Find fixes for common Sonio issues, including login, worklist, image transfer, connectivity, upload, and support questions.

• Common mistakes to avoid in Sonio
• Troubleshooting a 403 forbidden error 
• Images aren't transferring to Sonio
• New ultrasound system
• How to upload studies on Sonio
• I cannot find the patient/appointment on the US worklist
• Network and connectivity troubleshooting
• How to contact the Sonio support team?
• How to reset your password (non SSO users)